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About Us Our Contact details:
Floor Heating Systems Ltd
Fairway Court Wigwam Lane Hucknall Nottingham NG15 7TA United Kingdom
Phone:+44 0115 9632314 Fax: +44 0115 9632317 Email: ash [at] floorheatingsystems [dot] com
VAT Registration Number GB 755 3117 37
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Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. |
| Delivery Schedule We deliver your order right away. We will normally send your order to you in 2 business days . International orders are generally received in under 4 days. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero . |
| Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> |
| Reaching Us If you need to reach us, please email us on ash [at] floorheatingsystems [dot] com, alternatively, you can call on +44 0115 9632314 (International +44 +44 0115 9632314) or fax us on +44 0115 9632317 or write to us at Fairway Court Wigwam Lane Hucknall Nottingham NG15 7TA United Kingdom |
| Privacy Policy Floor Heating Systems Ltd do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. |
| Returns Policy We are able to refund or replace any item returned if it is found to be faulty or defective. None faulty items returned will only be refunded if to be in a re-saleable condition, less any carriage incured when supplying the goods. |
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